FAQ

FAQ

1. How can I place an order?

You can place an order through our website/app by selecting the product, adding it to your cart, and completing the checkout process with your payment details.

2. What payment methods do you accept?

We accept credit/debit cards, online payment gateways, and cash on delivery (COD) where available.

3. How long does delivery take?

Delivery usually takes 1–3 working days, depending on your location. For remote areas, it may take longer.

4. Can I return or exchange a product?

Yes, returns and exchanges are possible within 7 days of receiving the product. Items must be unused and in their original packaging. See our Return & Exchange Policy for details.

5. How do I track my order?

Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery.

6. Do you offer international shipping?

Currently, we deliver to supported locations within the country. International shipping may be available in the future.

7. Who can I contact for support?

You can reach our customer service team via email, phone, or live chat for any inquiries or assistance.

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